Booking Conditions and Rental Policies




The following are terms and conditions for renting a vacation home or luxury villa with Vacation Homes San Miguel.


SECURING A RENTAL HOME: Upon selection of a home or luxury villa, a rental agreement is issued to the tenant and sent by email. As each home differs, the rental agreement outlines specific terms and conditions for each individual property.


DEPOSIT: A non-refundable 50% deposit of the total rental amount including processing fee, along with the signed rental agreement is due within 7 business days. The rental reservation will not be considered binding until the deposit payment and signed rental agreement has been received by Vacation Homes San Miguel.


RENTAL BALANCE: The non-refundable rental balance including 2% state lodging tax is due 45 days prior to occupancy, along with a refundable security deposit.


In the event a reservation is made 45 days or less prior to arrival, PAYMENT IN FULL of the rental amount together with a refundable security deposit is required to secure a rental reservation.


SECURITY DEPOSIT: For all rental properties a refundable security deposit is required to cover possible damages and/or telephone usage.


The security deposit varies from $500 to $1500 U.S. dollars based on the rental home chosen.


There will be a deduction from the security deposit of $25 for each set of house keys and $40 for each garage or gate remote control not returned to Vacation Homes San Miguel upon check-out.


PAYMENT TERMS: All rental funds are to be paid by U.S. dollar personal check, money order, wire transfer, or peso equivalent. Vacation Homes San Miguel does not process credit cards.


Payments not received by their due date are subject to cancellation of the rental and funds received remain non-refundable.


CANCELLATIONS: ALL CANCELLATION NOTICES MUST BE IN WRITING. Cancellation of rental by tenant prior to occupancy or if tenant vacates prior to term of rental agreement, no rental money will be refunded. Subletting of the property is not permitted.


TRAVEL INSURANCE: It is strongly advised to secure travel insurance at the time of booking to protect against any cancellation. Insurance is available through a travel agency or the internet.


RENTAL PRICES: Prices listed are subject to change without notice.


HOLIDAY SEASON RATES: For reservations which include the dates December 17th to January 5, and during the Easter holiday week, a 15% holiday surcharge is added to the rental amount.


ARRIVAL and DEPARTURE SCHEDULING: Rentals are scheduled to begin any day Monday to Saturday. Accommodating a Sunday arrival may be arranged based on travel itinerary information provided to Vacation Homes San Miguel prior to making a rental reservation and issuing the rental agreement. We will do our best but can not guarantee a Sunday arrival can be accommodated.


CHECK-IN TIME: Noon to 6 p.m. (US central time).


CHECK-OUT TIME: 10:00 a.m.


Early or late check-in /check-out times must be arranged in advance, preferably at the time of your reservation and no less than 30 days prior to arrival. We will do our best to accommodate tenant(s).


HOUSE KEYS: Arrangements for the release of house keys will be established when tenant(s) travel itinerary is provided. Travel itinerary information is required no less than 30 days prior to arrival date.


TRANSPORTATION: Vacation Homes San Miguel offers the services of an independent driver for transportation to and from the airports in Leon (BJX), Queretaro, and Mexico City. Our driver, Leandro Delgado of Leandro Tours and Transportation, has bilingual drivers whom will be scheduled when a complete travel itinerary and number of people traveling is provided. The driver´s fare is not included in the rental price. The fare is based on the airport of arrival or departure and whether a private car or van is needed to accommodate your family or group. The driver is paid directly in U.S. dollars or peso equivalent at the time of transport. House keys will be released to our driver for access to the rental home.


TOURS: Leandro Tours and Transportation can also be engaged for excursions to the surrounding sites, cities and beyond.


ACCOMMODATIONS: The information while deemed reliable is not guaranteed. Homes offered for rent are individually & privately owned, and reflect the tastes of each owner. Distances to and within the historic city center are approximate. Every effort has been made to assure accurate descriptions. Changes in inventory or items and/or decor occur from time to time and such changes will not void or alter the terms of the rental agreement.


Vacation Homes San Miguel and the Owner are not responsible for conditions outside the rental home. Common noises heard in San Miguel include church bells, barking dogs, roosters crowing, parades, fiestas, fireworks, and construction. Agent and Owner have no control over “Acts of God” which would affect the rental home or environment.


OCCUPANCY: This is restricted to the number of occupants as described with each house listing. Any use of the home for other than residential purposes, such as weddings, receptions, parties or functions held on the premises, are not permitted without prior notice to Vacation Homes San Miguel and with consent of the Owner.


PETS: Regrettably our rental homes do not allow pets.


SMOKING: All homes and villas are designated as non-smoking properties. All smoking is restricted to outside areas.


TELEPHONE: All homes are equipped with telephones. Deductions will be taken from the security deposit for telephone calls placed from the house phone which exceed measured calls beyond 100 free local calls, calls placed to a cellular phone number, 800# calls, and long distance National and International calls plus 15% Mexican tax on ALL telephone calls. Please do not abuse this privilege or jeopardize your security deposit by charging calls to the Owner's phone through excessive calls or personal computers used for dial-up internet access. A copy of the telephone bill for the rental period will be provided to tenant(s) when deductions are taken from the security deposit.


CLEANING: Household items (ie. toilet paper, laundry and dish soap, and cleaning supplies) are provided for tenant(s) arrival only and are to be replenished by tenant(s) during the rental period.


The rental home will be cleaned prior to your arrival, during your rental, and again after your departure.


MAINTENANCE AND REPAIRS: We make every effort to ensure that all equipment within each rental home is in working order. In the event of a breakdown, the property manager and/or owner will strive to repair it as soon as possible after being notified of a problem. We cannot guarantee that televisions, appliances, satellite dish service, high speed cable modem equipment and access, etc. will not break down or be interrupted during your stay and therefore, no refunds or adjustments will be made for mechanical failure. Furthermore, there will be no refunds or adjustments made for any other unexpected situations beyond the control of our agency or the Owner.


Vacation Homes San Miguel thanks you for reviewing the rental policies and conditions of our agency. Our goal is to provide you with the finest accommodations and the opportunity to comfortably experience all that San Miguel de Allende has to offer.


Doing our best to be the best!


Jennifer Rockett


General email: smarent@yahoo.com

Copyright © 2006-2007 Vacation Homes San Miguel. All Rights Reserved.

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